美国大臿蕉香蕉大视频

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    Technical Support - Triple Diamond Programs

    Tech Support Services

    Technical Support Contracts
    – What's Included

     


    INCLUIDED SERVICES

    DETAILS
    *Std. Mfg. Warranty
    GOLD

    PLATINUM
    Unlimited Technical Phone Support Mon-Fri 7:00am - 5:00pm CST
    X

    X

    X
    Access to On-line Parts Manuals via Web Site Unlimited 24Hr. Access
    X

    X

    X
    Access to On-line Technical Support Hotline via Web Site Unlimited 24Hr. Access
    X

    X

    X
    Access to On-line Operation Manuals via Web Site Unlimited 24Hr. Access
    X

    X

    X
    Access to On-line Maintenance Manuals via Web Site Unlimited 24Hr. Access
    X

    X

    X
    Access to On-line Machining Technology via Web Site Unlimited 24Hr. Access
    X

    X

    X
    Access to On-line Technical Bulletins via Web Site Unlimited 24Hr. Access
    X

    X

    X
    Access to On-line Wiring Diagrams via Web Site Unlimited 24Hr. Access
    X

    X

    X
    Access to On-line FAQ's via Web Site Unlimited 24Hr. Access
    X

    X

    X
    Access to On-line Part Specials via Web Site Unlimited 24Hr. Access
    X

    X

    X
    Unlimited Software Upgrades   X X X
    On-site Repairs Due to Product Failure   X N/A N/A
    Genuine Mitsubishi Part Replacement due to Product Failure  
    X

    N/A

    N/A
    Platinum Response For Technical Phone Support  
    X
     
    X
    Platinum Response For On-Site Field Service  
    X
     
    X
    Extended Hours Technical Phone Support Via Web Site Mon-Fri 7:00am - 7:00pm CST
    X
     
    X
    Discount on Electronic PC Board Exchange Rates
    10%

    X
     
    X
    Discount on On-Site Field Service Labor Rates
    10%

    X
     
    X
    Discount on On-Site Customized Operation Training
    10%

    X
     
    X
    Discount on Standard Training Classes 10% X   X
    Discount on all Genuine Mitsubishi Spare Parts
    5%

    X
     
    X
    Discount on Laser Compensation Services
    25%

    X
     
    X
    Discount on Laser PM Services 10% X   X
    Discount on EDM & Milling PM Services 15% X   X
    Discount on PM Travel & Mileage 50% N/A   X
    Discount on Remote360 Service 10% X   X
    Customer Contract Price (1-Year) Per Site N/A $1,150.00 $1,750.00

    *A Standard Manufacturers Warranty is Included with Every New Machine Purchase.

     

    Become a Triple Diamond Member. Register for Your Technical Support Contract Now »

    Want a Closer Look? Tour Our Member Area Now »

     

    HAVE MORE QUESTIONS? Call Us Today.

    Our knowledgeable staff is available to take your call at 630-616-5900, or e-mail us at mitsservices@mcmachinery.com

    美国大臿蕉香蕉大视频
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